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| Warning |
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IMPORTANT NOTE ABOUT THE PASSWORD RESET PROCESS The reset password process has been designed so that when a user enters their email address to reset a password, the system first checks if there is an individual profile associated with that email address. If there is an individual profile with that email, a reset password email will be sent to that address. If there is no individual profile associated with that email address then the system will check for an organisation profile, and if there is an organisation profile the reset password email will be sent. If there is both an individual and organisation profile with the same email address, then the reset password email will be sent only to the individual profile. Ideally, individual and organisation profiles have different email addresses attached to them. Like other modern software products, membes Membes is designed to utilise the email address as a unique identifier for a profile. For this reason, it is strongly encouraged to use different email addresses on the individual and organisation profiles. Generally, most companies have a generic email address such as info@ or admin@ that can be used. |
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