AMS

Association Management System

Software designed to manage membership-based organisations.

CRM

Customer Relationship Management

System for managing interactions with members or customers. Membes includes CRM-like functionality for member data.

CMS

Content Management System

Tool for managing website content (like pages, events, forms) without coding.

SaaS

Software as a Service

Cloud-based software that’s accessed via the internet, not installed on your own server.

CPD or CPE

Continuing Professional Development

Continuing Professional Education

Educational tracking system to help members log learning activities.

API

Application Programming Interface

A way for software platforms to connect and share data (used for integrations).

DNS

Domain Name System

Controls the address (URL) of your website. Membes doesn’t manage this.

LMS

Learning Management System

Used to host and manage online learning content and courses. Membes can integrate with platforms like Intuto.

SLA

Service Level Agreement

A defined support response time. e.g., Membes offers 4-hour response windows.

Intel

Administrator dashboard or insights

Email Signatures

Email templates or layouts for automated emails, like confirmations or reminders. (not personal email footers.)

Open Ecosystem

Membes AMS lets you work with your preferred designers, developers, or tools, not locked into a set provider.

Ticket-based support

Help requests submitted via a formal support system (Help Desk)

Profiles

Each individual or organisation record in your database.

Segmentation

Dividing your member database into groups based on shared criteria (like location, status, interests).

Project Owner / System Administrator

The main person from your organisation responsible for overseeing implementation of Membes.

Custom Fields

Additional data points you define to collect member-specific information.

Module Pages

Pre-configured web pages for specific functions like event calendars or forms.

Webhooks

Automated messages between systems when an action happens (like “when a new member joins…”).

Embedded CMS

A version of Membes that lets you plug features into an external site, rather than using the full built-in website.

Real-time Payments

Transactions and payment statuses that sync instantly (e.g., via Stripe or Xero).

Hands-on Setup Assistance

Additional time with a Membes Product Expert who helps you configure and set up your system.

Guided/Assisted Implementation

Different onboarding levels depending on how much support you need during setup.