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Integration setup

Before you can setup the integration, you need to have a Zoom account that has been enabled for hosting webinars. For more information, you can view the Zoom website.

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‌Once you sign in, your Zoom account will be connected to membes.

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‌Remove integration

‌Disconnect from membes

‌To remove the membes <> Zoom integration from your admin, simply click the Disconnect from Zoom button.

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‌Deauthorise membes from your Zoom account

‌Login in to your Zoom account and navigate to the Zoom App Marketplace.

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Click the membes app and select Uninstall.

Connecting a webinar to an event

First, create the webinar in your Zoom account, instructions on how to do this are available from Zoom support.

Now create your event in the membes admin.

Complete the event setup as normal. At the bottom of the event setup screen, you will see an option to select the relevant Zoom webinar from a dropdown list.

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Enter the Attendance Threshold, this is the number of minutes someone needs to view the webinar to be considered as having attended.

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‌Managing webinar registrations

When viewing the Manage Registrations screen for a webinar there is an additional column that displays the number of minutes an attendee has viewed the webinar.

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An administrator can then sort registrants via their Attended status to write CPD logs and send attendance certificates.

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Integration support

If you have a question or issue, feel free to submit a ticket. Support hours are Monday through Friday, 9am to 8pm AEST. While our standard SLA response time is one business day, we always endeavour to respond within an hour.